Data Recovery

Accidentally deleted an important file? It can happen to anyone, but it need not be lost forever. We offer a data recovery service to home and small business users at reasonable rates.
If you are concerned about disposing of your old PC or hard drive we can also provide a data destruction service for your peace of mind.
Data Recovery
There's nothing like a catastrophic computer failure to focus the mind on backing up your data. Unfortunately by then it's usually too late.
...but... DON'T PANIC!
If your hard drive has failed and you don't have a backup all may not be lost. Phoenix PCs offer a professional data recovery service to home and business users in the Tyneside area and can recover data from hard drives, USB flash drives, CD/DVD media or floppy discs.
IMPORTANT!
In order to maximise the chances of successful data retrieval you should stop using your PC the moment you realise you may have lost some data. The more you use your PC, the greater the chance that the area of the hard drive containing the "missing" data may be overwritten. This makes successful retrieval more difficult. Contact us as soon as you know there's a problem.
Data Destruction
When you dispose of an old PC or hard drive are you sure the data on it can't be accessed?
Research has revealed that many computers in the second-hand market still contain personal information from their previous owners.
Simply deleting the data (even emptying the recycyle bin) does not completely erase it, and someone, using readily available tools, could recover your personal information.
This is a common method used by identity thieves.
At Phoenix PCs we use specially designed software to overwrite every bit and sector of the hard drive eliminating data and making it inaccessible to all but the most sophisticated forensic data recovery equipment. If required we can physically destroy the hard drive preventing data recovery completely.